Ethical Code of the civic association Mládež ulice

An essential part of our work and of avoiding risky situations are ethical rules that regulate the relationship between a worker/volunteer and the service user.

The fundamental principles include not causing harm and acting in the best interest of clients.

Relationship with Service Users

Confidentiality and Privacy

• Maintain confidentiality.
• Preserve the confidentiality of information in full.
• Do not provide information about other service users.
• Do not provide personal information about clients to third parties (e.g., media) without their permission.
• Do not upload photos of clients to social media or provide them to any other public platform or third parties.

Respect and Communication

• Respect clients and support their strengths and autonomy.
• Provide truthful information.
• Do not promise the impossible or mislead clients.
• Respect clients’ right to their own opinion and self-expression.

Boundaries in Communication and Contact

• Do not establish personal (private) relationships with clients.
• Do not discuss your own personal problems with clients.
• Do not intentionally meet clients outside of working hours.
• Do not lend or borrow money or mobile phones.
• Do not engage in any form of trading with clients.

Equal Treatment

• Do not favour individual clients or groups.
• Do not discriminate (race, gender, ideology, nationality, etc.).
• Remain impartial in cases of conflict between clients.

Relationship with Other Workers and the Programme

• Do not work beyond your knowledge, education, or competencies.
• Make decisions in accordance with agreed rules.
• Be truthful.
• Resolve uncertainties and conflicts between workers after the service (not in front of clients).
• Support and not jeopardise the good reputation of the programme.
• Provide information about the programme to the media, police, or other third parties only if officially authorised.

Duties

• Record attendance in the attendance log.
• Participate in intervisions and supervisions.
• Inform other workers about new information that may affect further work.

Rights

• The right to receive support and consultation for your work activities.
• The right to refer to the employment agreement if tasks required exceed assigned duties.

Confirmation

By signing, I confirm that I have been informed about the ethical rules and I commit to adhering to them.

I also agree to the processing of my photographs in accordance with Act No. 18/2018 on the Protection of Personal Data and Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

Name:

Date and Place:

Signature: